Benefits of app-based healthcare services

The days when patients were bound to wait in long queues in the hospital are gone. Today, with the rapid expansion of digital technologies, the traditional way of life has started changing. So did the healthcare system. Before the pandemic, mobile healthcare was already a growing industry with great potential. The pandemic proved, digital is our future, especially when it comes to on-demand services and healthcare. 

Productivity maximization with healthcare automation

Digitalisation and the inclusion of medical applications within the healthcare industry give many advantages for the providers, patients, and the entire population.

Removed Geographical Borders and Global Health Improvement

Alanna Shaik, a global health specialist, states that the COVID-19 is not the last epidemic, and we will see more cases soon. It is more hospitable to new viruses, bacteria, and new diseases in combination with climate change. The real solution lies in building a global healthcare system to support core healthcare functions and not embedding harsh quarantines or regulations.

The segment, valued at billions of dollars, has an invaluable role in our lives, providing fast consulting, drug prescription, and treatment. What else can we benefit from app-based healthcare services? Let’s get deeper into the topic and understand the advantages of the technology.

From a business perspective, the proper monetization and business model can bring millions of dollars in revenue for business owners, but what benefits customers?

Customer Perspective of Healthcare Apps

The industry overall is user-centric. It means the application is created to satisfy the needs of the user. From the first stage of business planning and app development, the customer is the key; everything is done from a customer perspective.

For the industry, customers are both patients and physicians. The benefits of mHealth are working for both audiences creating two-way values.

Which Areas are Used for Medical Business Automation?

Thus, medical business automation and software development can be utilized and scaled up within most areas and across country borders. This removes medication and medical equipment deficits, offers training platforms for healthcare providers on treatments and infection control, allows having a unified scientific basis and set protocols, and so on.

Also, digital solutions can address issues of a particular group of people with similar needs and reach for consultation with top medical professionals at a distance. In short, we can point out 5 key advantages driven by mHealth automation. 

Automated Managing and Scheduling Appointments

The automation accelerates the management of software services reducing data errors, cutting on paperwork, and assisting medical staff in navigating multiple platforms. 

Appointment scheduling automation is now working in two ways helping patients to set an appointment with one click. Behind the scenes, medical institutions can now efficiently process patient data with automated systems. This cycle helps both patients and healthcare institutions focus on more important tasks rather than setting an appointment. 

Automated Account Settlements and Insurance Pre-Authorization

Each patient has its unique “account” with diagnosis, treatment data, personal information, bills, etc. The data registration and processing are traditionally manual with the risks of human error. The automation through AI and ML technologies eliminated inaccuracies with data registration and updates, bill calculation, and account settlements.

The exact automation mechanism with AI works for insurance pre-authorization, where the automation system can complete pre-authorization through any insurance portal within minutes. 

Automated Insurance Claims Management

The automated pre-authorization and claims management is a massive step in the service cutting on hours of paperwork like data input, processing, evaluation, and appeals. The entire process is now available at one click.

Automated Audit Procedures’ Recording

Manual audit required tons of paperwork for collecting, verifying, and reporting, though the accuracy of reports proved to be critical. The automation clears human errors and monitors compliance more accurately. 

Improving the Healthcare Cycle and Workflows

With automated data storage, patient registration, and critical data analysis, the healthcare system can now work with less workload and more time on delivering better care.

What are the Benefits of App-Based Healthcare Services?

So the biggest question is still here; how can we benefit from health apps, and how they will change our lives. There are the top benefits to consider

Enhanced Workflow by Cutting on Time-Consuming Processes

The automation of mobile technologies introduced a whole new culture of processing patient data. Paperwork is now replaced with digital records stored and accessed easily anytime and anywhere. Electronic healthcare record (EHR) software allows accessing, evaluating, and sharing patient data and the whole medical history to take the necessary course of action in therapy and medication way faster.

Aside from cutting on paperwork, healthcare providers and doctors can monitor their patients and collect health vitals remotely through mobile apps. They can also observe any deviation in the care plan, take the necessary actions on time, and prevent worsening the situation.

Accessibility & Automation of Healthcare Services

The recent research by NRHA mentioned that there is a lack of medical personnel. The solution lies in healthcare applications (e.g. doctor-on-demand) that make access to medical care at a distance. This is primarily an excellent option for older people or those who live in rural locations. Also, the functionality in the urgent care software can help to сall the ambulance momentously.

Additionally, medical establishments may develop interactive patient portals where the users can access all up-to-date information and stay in touch with their therapist 24/7.

The interaction with the hospital via an app is getting smarter supporting industry growth, reducing fees for patients, and unburden the healthcare system. By automating the bills, insurance authorization, and claims, the system cuts costs on human labour yet has resources to optimize medical services overall.

Cost-Effectiveness and Convenience

Removed paper works, automation of processes, online calendars, and planners will increase the cost-effectiveness of healthcare services. Moreover, medical business automation can help redirect budgets and human resources to R&D, search for a cancer cure, or similar.

Being patient-centric, mHealth aims to be maximum available and close to patients. Taking healthcare to patients’ houses, medical institutions have higher chances to change the statistics of fatal outcomes. The digitization helps patients schedule appointments, take consulting’s and prescriptions, get treatment for non-critical problems, etc. 

New Business Models

The Healthcare industry facing dramatic changes and transformation has opened up a broad space for business development. Despite complicated regulation and approval processes, mHealth is one of the top profitable segments to start.

The monetization model can be different referral programs, rating systems, ads, discounts, and cooperation with medical institutions providing strong brand recognition through the mobile app.

Increased Efficiency in the Healthcare Industry

Digital mobile healthcare services minimize the number of human errors and speed up the processes. Electronic access to unified medical records, lab results, scans of the patient data makes it easier to diagnose and monitor chronic conditions. Healthcare software development allows for more effective treatments as well as precise follow-ups on the care plan.

As for the patients, the mobile platforms can manage their calendars with various doctors, set the necessary health-related reminders, keep their medical records in one place, and so on.

How are We Involved in the Healthcare Industry?

With years of relevant experience in mobile healthcare, Addevice company has managed to have its contribution in automating health services and bringing healthcare to patients. Alertive Healthcare remote patient monitoring service now has an application that fully supports the purposes and functions of the service, i.e., monitoring patients 24 hours, tracking data, and alerting physicians.

Understanding the needs of patients and the bottlenecks of medical institutions, we create technology solutions that address the pain points.